Refund policy
Cancellation and refund policy - We have a friendly cancellation policy. If you have to cancel an order, you may do so within 24 hours of placing the order. If the order is cancelled after the product is dispatched, it will only be eligible for replacement if there is issue like torn fabric or in case a wrong item has been shipped. To start a cancellation, you can contact us at fy@hunarbagh.com If your cancellation is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Unfortunately, we cannot accept returns on sale items or gift cards. You can always contact us for any return questions at fy@hunarbagh.com
Damages and issues- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. The handmade printed product may have minor imperfections in the print. This should not be considered as a defect but the uniqueness of the product as each piece is unique and different.
Refunds- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
